During the summer, we have a four-week summer break, usually weeks 29–32, approximately from mid-July to mid-August.
We also have about two weeks off over Christmas and New Year. During both the summer break and the Christmas/New Year break, all regular cleaning is canceled, as many of our customers are also on vacation.
Some customers still book services from us during these breaks, so there is work available for those who wish to work. This means you can choose whether you want to work or be off during our breaks. The work may be with your own customers, but also with colleagues’ customers where you can take on extra hours.
We are generally unable to grant vacation at other times of the year except in very specific cases. This is because many customers are affected when leave is taken outside our designated vacation periods. Customers can be sensitive to changes and prefer to have their regular cleaner. Applications for additional leave outside the vacation periods must be submitted no later than one month before the requested leave.
It is very important not to book, for example, flight tickets before receiving approval from the office for your requested vacation. Leave that has not been approved is considered unauthorized absence.
When communicating with the office, we ask that you primarily send an email to office@rozenclean.se. This applies to reporting sick leave, time off, key-related issues, damages at a client’s home, and other questions.
The reason is that several people work in the office with varying schedules, and some may be off or on vacation. Therefore, email is the preferred method of contact with the office—please do not send text messages to individual staff members.
If you need to reach the office quickly, you can call us during office hours, 07:30–16:30, at 010-330 81 92.
